This could take up to 3 minutes, depending on your computer and connection speed. We are unable to determine your warranty status for the product and serial number provided. To assist you to better, please provided us the information below: Asia Pacific and Oceania. This product was designated to be returned to HP.

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The serial number provided jp not match the previously selected product. Using Third Party Software is at your own risk. Please return to the product information page and verify the numbers provided or try again later. Am sorry to say that all the steps you have now prescribed have elsewhere in Community given and I tried not once but more than 3 times doing the same.

HP Scanjet G Photo Scanner | HP® Customer Support

How does HP install software and gather data? See your browser’s documentation for specific instructions. I suggest you to uninstall the HP Scanjet G Photo Scanner from the Device Manager and then try to reinstall the scanner driver in compatibility mode.


This product was designated to be returned to HP.

HP Scanjet G3010 Driver

Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Am sorry none of the above you suggested have worked including compatibility mode installation.

Fix printer problems http: Product sold without warranty: By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. Sivaswami Replied on June 64bbit, To assist you to better, please provided us the information below: Did this solve your problem? Thus, the warranty has been removed from this product.

Download HP Scanjet G Photo Scanner drivers – free – latest version

Select an operating system and version to see available software for this product. Any warranty support needed would be completed by the reseller that sold the product.


Open download list Then follow the instruction to uninstall the driver. Warranty g310 refurbished product: Would you like to view the product details page for the new product? Thank you for your response with the current update on the issue.

It matches the product: Already have an HP account? HP encountered an error while trying to scan your product. This issue might occur if scanner driver is corrupt or there is change in scanner settings.

This product was sold by a third party. Asia Pacific and Oceania. Asia Pacific and Oceania. Or, view all available drivers for your product below. Europe, Middle East, Africa.

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