How do I resolve this issue? If the cartridges are not compatible with your product, skip to Solution four to replace the cartridges. Solutions Follow these solutions in the order presented to resolve the issue. Please wait while we process your request. One or more of the values entered is not permitted. Load paper and slide the paper width guide inward.

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Follow these steps to check the condition of the paper and ypdeskjet reload the paper. If there are no issues on the self-test report, the issue is resolved.

HP Deskjet Series – Free download and software reviews – CNET

Press the swab against the paper pick roller and rotate it upward with your finger. A ‘ Paper jam ‘ message displays on the computer The Power light blinks and a ‘ Paper jam ‘ message displays on the computer.

Use a flashlight to thoroughly check hpdeskjte inside of the product. Then slide the paper width guide inward so that it rests against the edge of the paper. Please try again shortly.

Touching these parts can result in clogs, ink failure, and bad electrical connections. If any torn pieces of paper remain inside the product, more jams are likely to occur. Since you’ve already submitted a review for this product, this submission will be added as an update to your original review.


Align the cartridges After inserting a new cartridge, align the cartridges to ensure the best print quality. Choose ‘Refresh’ to update the list. Flaming or offending other users. Clean the cartridges Follow these steps to clean the cartridge contacts.

Choose a different product series. Trying to clear jammed paper from the front of the product can damage the print mechanism.

Wait until the carriage hpdeskjeet idle and silent before proceeding. Press the Power button to turn off the product. From the following choices, find the issue you are experiencing, and then expand that section for solutions to resolve the issue.

HP Deskjet Drivers Download. Remove selected files Download files. Plug the printer into a wall outlet Plug the product into a wall outlet to make sure that the power source functions properly. If the carriage is in the middle of the productmove the carriage to the right side of the product.

HP (Hewlett Packard) Deskjet Drivers Download – Update HP (Hewlett Packard) Software

Thank You for Submitting Your Review,! To see if your product is still under warranty, go to the warranty check website http: Solution Connect the product directly into a USB port on the computer.


As a Gold Certified Independent Software Vendor ISVSolvusoft is able to provide the highest level of customer satisfaction through delivering top-level software and service solutions, which have been subject to a rigourous and continually-audited approval process by Microsoft. This page requires Javascript. How is the Gold Competency Level Attained?

Press the hpdedkjet against the rollers and rotate them upward with your fingers. Select your operating system and version. Broken pattern lines or a missing color pattern. Clear the paper jam Follow these steps in the order presented to clear any jammed paper from the product.

HP Deskjet 3840 Series (LiDiL) drivers for Windows 10 x64

This product was sold by a reseller. Use a flashlight to view the mechanism inside the tray to make sure that nothing blocks the paper from engaging with the rollers. If any rollers are missing, stuck, or loose, replace the rear access door.

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